Frequently Asked Questions
All Questions
Do we need to provide our own training content?
Not necessarily. If you already have training materials, SolutioNova can help structure and implement them within your digital learning environment. Where required, we can also support the development of new digital learning elements.
Do you provide Moodle LMS solutions?
Yes. Moodle can be configured and structured as the learning platform for your organisation based on your learning and operational requirements.
Can you support an existing Moodle environment?
Yes. Support can include configuration, course structure, user management, reporting, content updates and ongoing technical or administrative assistance.
Can you design our courses as well as set up the LMS?
Yes. Our Professional and Premium services combine LMS implementation with learning and instructional design support.
Can you create our e-learning content?
Yes. Depending on the project scope, we can support educational text, structured course materials, quizzes, knowledge checks, video-based elements and interactive learning activities.
Can you manage users and learning reports?
Yes. User setup, learner management and reporting can be included as part of the LMS and learning support services.
Can we start with only an LMS setup?
Yes. The Starter package is intended for organisations that already have learning content and primarily need a structured digital learning environment.
Do you provide ongoing support?
Yes. Ongoing support can include technical assistance, course administration, user management, reporting and updates to the learning environment.
Can you support live online training?
Yes. We can support online sessions using tools such as Microsoft Teams and Google Meet and help connect those sessions with the wider learning experience.
What types of events do you support?
We can support professional, educational and hybrid events, including workshops, training events, seminars, professional development activities, conferences and business gatherings.
Do you provide both event planning and event-day coordination?
Yes. Services can cover planning only, coordination only or a combination of planning and operational delivery.
Can you work with our existing venue and suppliers?
Yes. We can coordinate with existing venues, suppliers, speakers and other stakeholders as part of the agreed project scope.
Can you support hybrid events?
Yes. SolutioNova can support events that combine physical and online participation, particularly where learning, training or professional development is involved.
We already have an event plan. Can you still help?
Yes. Event Coordination is designed for organisations that already have a plan but need professional support with preparation, stakeholder coordination and/or delivery.
We are not sure which service we need. Can you help?
Yes. You do not need to choose a package before speaking with us. We can first understand your objectives, current situation and requirements and then determine the most suitable approach.